Gabrielle "Gabi" Mosely, a recovery specialist, and her crisis management team works to find missing people who they believe are overlooked by the system. Her team of experts consists of those who have either been kidnapped themselves, or have a loved one who has been kidnapped. A kidnapping victim herself, as a teenage girl, Gabi secretly kidnapped the man who abducted her, Hugh "Sir" Evans, and has been keeping him locked up in her basement for seven months. Gabi uses Sir's knowledge as a kidnapper and criminal to help her solve cases.